Get unstuck without guessing.

Sign in with Apple or Telegram

On iPhone, use your Apple account and confirm the sign-in prompt. On Android, open @Ferraaibot in Telegram and tap Open Ferra. Ferra never receives your Apple or Telegram password. Check your network connection if the sign-in data cannot be verified.

A model will not answer

Open the agent’s model picker and confirm the selected model is still available in the live OpenRouter catalog. Try another model, check your network and review Usage. If you use BYOK, confirm your OpenRouter account is active.

An image was rejected

Choose a model that accepts image input. Ferra uses Apple’s Photos Picker, so you select only the images you want to share; it does not request access to your entire photo library.

You reached the free daily limit

Wait for the next daily allowance window or connect your own OpenRouter key. The current limit is 20 free messages per day and the remaining count appears in Settings → Usage.

Mail or Messages did not send

An AI proposal and your in-app approval are not proof of delivery. After approval, review the native Apple composer and send it yourself, or cancel if you change your mind.

Report a response or delete data

Use Report on an AI response to hide it and submit a reason. For full deletion, open Settings → Delete Account or read the deletion guide.